Yes, there are other drivers available, although support for these may be limited since it is dependent on documentation and support from other manufacturers. The Zebra printer is supported as standard since its protocol is widely documented and the Zebra product is in common use.

Yes, CLARiSUITE has ODBC capability (open database connectivity), this means that data may be sourced from a variety of compatible platforms, including Access, SQL, Excel etc.

The CIFF template is still required, however, data for some of the fields may be populated from one or more data sources.
CLARiNET has an API (application programming interface). This allows software developers to interact with CLARiNET from their own application.

CLARiNET also has an OPC server (open platform communication), this allows CLARiNET to connect directly to factory automation systems, allowing control of printed data and logged information to be managed directly. The OPC server operates as a service, meaning the CLARiNET application does not need to be running for the server to be effective.

The CLARiSOFT license is held on the dongle supplied and unfortunately, we are not able to supply replacement dongles for individual licenses. However, we are happy to consider unusual circumstances and would always endeavour to work with you to ensure a new order for the software is processed quickly to get you up and running.

We do hold stock of the software in house and are able to supply on a same or next day delivery service, if required.

Please contact the After Care team on 01159 640144 to discuss your requirements or email aftersales@uk.interactivecoding.com.

We provide a label design service for all customers. Please contact the Technical Support team on 01159 640144 to discuss your requirements.

Technical support is available during office hours 8.00 – 17.30, Monday to Friday by calling 01159 640144.

If support is required during the evening or weekend, customers should telephone the main office phone number above and the call will be diverted to an out of hours support service.