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Christmas Opening Hours 2023

Sep 25, 2023

To confirm your Christmas shutdown dates or to request a call to discuss your stock requirements or out of hours support...

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Videojet & Clearmark at the PPMA Show 2023

Sep 18, 2023

World-leading manufacturers of coding and marking systems Videojet + Clearmark (ICE) will celebrate their first year as ...

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A recipe for coding success benefitting the UK’s food and beverage manufacturers

Apr 13, 2023

Videojet Technologies and Clearmark Solutions Ltd are showcasing their full range of primary coding solutions for food a...

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Clearmark (ICE) and Videojet join forces to tap into BeerX 2023

Feb 09, 2023

Clearmark, return to exhibit at this year’s BeerX show, 15th-16th March at Exhibition Centre Liverpool with Videojet Tec...

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Net Zero: Clever OWL preys on recyclable net and tag coding packaging trends

Nov 07, 2022

Clearmark has mastered the challenge of efficiently over-printing watchstrap label bands on the uneven surface areas use...

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Clearmark showcases the Hawk and the Eagle at PPMA Total Show 2022

Oct 11, 2022

Clearmark partnered with Videojet Technologies for the PPMA Total Show 2022.

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Success Stories

Whitby Seafoods building

Clearmark’s accurate and flexible coding solution proves the perfect catch for Whitby Seafoods

With Whitby’s legacy equipment struggling with reliability and throughput, Clearmark identified that its ICE Thermal Tra...

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Flexible labelling system taps into Fourpure’s expansion thirst

Located on London’s famous Bermondsey Beer Mile, the Fourpure Brewing Company recently installed a flexible and moveable...

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ICE Vulcan Labeller finds its Vocation in craft beer market

Clearmark Solutions has partnered with the enterprising Vocation Brewery to install its first ICE Vulcan print and apply...

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FAQs

What hardware do I need to use CLARiSUITE?

CLARiSUITE only requires a good specification PC, with a mouse and keyboard. For CLARiNET to be used, a NIC (network interface card), and connection to the LAN used by the printers is necessary.

Can I connect other software to CLARiSUITE?

Yes, CLARiSUITE has ODBC capability (open database connectivity), this means that data may be sourced from a variety of compatible platforms, including Access, SQL, Excel etc.

The CIFF template is still required, however, data for some of the fields may be populated from one or more data sources.
CLARiNET has an API (application programming interface). This allows software developers to interact with CLARiNET from their own application.

CLARiNET also has an OPC server (open platform communication), this allows CLARiNET to connect directly to factory automation systems, allowing control of printed data and logged information to be managed directly. The OPC server operates as a service, meaning the CLARiNET application does not need to be running for the server to be effective.

Can CLARiSUITE be used with non-ICE or Videojet products?

Yes, there are other drivers available, although support for these may be limited since it is dependent on documentation and support from other manufacturers. The Zebra printer is supported as standard since its protocol is widely documented and the Zebra product is in common use.

I have lost my CLARiSOFT software dongle. How do I request a replacement?

The CLARiSOFT license is held on the dongle supplied and unfortunately, we are not able to supply replacement dongles for individual licenses. However, we are happy to consider unusual circumstances and would always endeavour to work with you to ensure a new order for the software is processed quickly to get you up and running.

We do hold stock of the software in house and are able to supply on a same or next day delivery service, if required.

Please contact the After Care team on 01159 640144 to discuss your requirements or email aftersales@uk.interactivecoding.com.

I need help to design a label in CLARiSOFT. Can you help?

We provide a label design service for all customers. Please contact the Technical Support team on 01159 640144 to discuss your requirements.

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