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Clearmark Virtual Demo Room
Clearmark creates interactive demo room customers can use remotely

Jun 29, 2020

Clearmark has created a 3D interactive replica of the demonstration room based at its head office in Nottingham. Users ...

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Hot Foil vs Thermal Transfer Printing: Why Switch?

Apr 12, 2019

Both Thermal Transfer Overprinting (TTO) and Hot Foil Stamp apply a variety of information onto flexible packaging. Howe...

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Team photo PPMA 2018 cropped
Clearmark Celebrate Successful Industry Show and a High Commendation for ‘Outstanding Customer Service’ from the PPMA

Oct 02, 2018

ICE recently demonstrated its growing range of productivity-boosting coders and labellers to visitors at the PPMA Show a...

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Plastic waste uk companies consumers innovations
How longer CM500+ ribbon can help you to reduce waste and save money

Aug 29, 2018

THE WAR ON PLASTIC WASTE: CM500+ Ribbon Longer CM500+ ribbon - helping you to reduce waste and save money As a result of...

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Success Stories

Zodiac Eagle ICE 7 min

Clearmark’s coding solution the perfect blend for coffee roasters

A comprehensive coding upgrading project by Clearmark Solutions has enabled coffee roasters Lincoln & York Ltd to increa...

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Leading Bottled Water Supplier Splashes Out on ICE Vulcan to Improve Accuracy and Reduce Maintenance

After a successful demo of the CLARiSOFT™ label design software, Lubna were impressed with the software’s ability to eas...

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Lubna Foods e1511196545398 300x154
Lubna Foods Spice Up Production with Reliable ICE Coders and Consumables

After a successful demo of the CLARiSOFT™ label design software, Lubna were impressed with the software’s ability to eas...

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FAQs

Can CLARiSUITE be used with non-ICE or Videojet products?

Yes, there are other drivers available, although support for these may be limited since it is dependent on documentation and support from other manufacturers. The Zebra printer is supported as standard since its protocol is widely documented and the Zebra product is in common use.

When is technical support available?

Technical support is available during office hours 8.00 – 17.30, Monday to Friday by calling 01159 640144.

If support is required during the evening or weekend, customers should telephone the main office phone number above and the call will be diverted to an out of hours support service.

Where do I send a purchase order to?

Please send all purchase orders to aftersales@uk.interactivecoding.com

For all queries relating to invoices, payments and accounts, please email accounts@uk.interactivecoding.com or call 01159 640144.

Do you offer a replacement service whilst our printer is in for repair?

We offer rental machines for the duration of the repair and can provide a swap out service if required.

How long does a typical Zodiac repair take?

We will endeavour to evaluate all repairs within 2-3 days. A purchase order number is required before any repairs are made.

Once we have authorisation we will aim to ship the repair back within 2-3 days. We will keep in touch with you by email throughout the whole process.

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