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Clearmark creates interactive demo room customers can use remotely
Jun 29, 2020
Clearmark has created a 3D interactive replica of the demonstration room based at its head office in Nottingham. Users ...
Read full articleBPA used in packaging: Damaging for human health and to be banned by the EU?
Jul 18, 2019
Read full articleClearmark ‘Coding the Future’ at PPMA Show 2018
Aug 15, 2018
Clearmark 'Coding the Future' at PPMA Show 2018 Award-winning Interactive Coding Equipment (ICE), specialists in coding ...
Read full articleICE ACHIEVES IMPORTANT SAFETY ACCREDITATION
Oct 18, 2016
Leading coding and marking supplier Interactive Coding Equipment (ICE) has achieved SafeContractor accreditation, underl...
Read full articleClearmark exhibiting at PPMA Total Show 2016
Jun 01, 2016
CELEBRATING 15 YEARS IN BUSINESS AT PPMA TOTAL SHOW 2016 Celebrating its 15th birthday this year, the Interactive Coding...
Read full articleChoosing the right Print and Apply technology for your business
May 23, 2016
Choose the right Print and Apply Coding Technology Download the full visual Secondary Packaging Coding Guide, here. Wit...
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FAQs
Can CLARiSUITE be used with non-ICE or Videojet products?
Yes, there are other drivers available, although support for these may be limited since it is dependent on documentation and support from other manufacturers. The Zebra printer is supported as standard since its protocol is widely documented and the Zebra product is in common use.
When is technical support available?
Technical support is available during office hours 8.00 – 17.30, Monday to Friday by calling 01159 640144.
If support is required during the evening or weekend, customers should telephone the main office phone number above and the call will be diverted to an out of hours support service.
Where do I send a purchase order to?
Please send all purchase orders to aftersales@uk.interactivecoding.com
For all queries relating to invoices, payments and accounts, please email accounts@uk.interactivecoding.com or call 01159 640144.
Do you offer a replacement service whilst our printer is in for repair?
We offer rental machines for the duration of the repair and can provide a swap out service if required.
Do you have a recommended spare parts package to keep on site?
We can provide a recommended spare parts package for your specific coder or to cover your install base, to ensure you have the most critical items on-site should you require them.
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