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Brexit labelling changes for British produced foods sold into the EU
Jan 20, 2021
From January 1st 2021 there are significant legal changes to food labelling requirements for British goods exported to E...
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Marking 20 years of coding solutions
Jan 04, 2021
Clearmark Solutions celebrates its 20th anniversary.
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Clearmark creates interactive demo room customers can use remotely
Jun 29, 2020
Clearmark has created a 3D interactive replica of the demonstration room based at its head office in Nottingham. Users ...
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The increasing popularity of non-alcoholic beers in the UK and globally
Jun 21, 2020
The non-alcoholic industry is going through a time of unprecedented growth and innovation, making it an attractive marke...
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Clearmark to Bring ROI Boosting ICE Vulcan Labeller to BeerX
Mar 02, 2020
Clearmark is bringing its industry-leading ICE Vulcan Print and Apply Labeller to BeerX to show brewers how it can offer...
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Clearmark Crafts Relationships with Leading Beverage Associations
Feb 06, 2020
Clearmark has recently become a member of the Society of Independent Brewers Association (SIBA) and British Bottlers' In...
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Success Stories
Clearmark’s accurate and flexible coding solution proves the perfect catch for Whitby Seafoods
With Whitby’s legacy equipment struggling with reliability and throughput, Clearmark identified that its ICE Thermal Tra...
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Ecolab: Reliable Coders and Service Help Ecolab Maintain Critical 60% Production Uplift
As a result of a 60% uplift in manufacturing demand stimulated by the global covid-19 pandemic, Ecolab was required to i...
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The Real Yorkshire Pudding Company Replace Manual Labelling With ICE Vulcan Systems
Replacing manual labelling on its secondary packaging line, the Vulcan prints and applies onto the company’s outer cases...
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What hardware do I need to use CLARiSUITE?
CLARiSUITE only requires a good specification PC, with a mouse and keyboard. For CLARiNET to be used, a NIC (network interface card), and connection to the LAN used by the printers is necessary.
Can I connect other software to CLARiSUITE?
Yes, CLARiSUITE has ODBC capability (open database connectivity), this means that data may be sourced from a variety of compatible platforms, including Access, SQL, Excel etc.
The CIFF template is still required, however, data for some of the fields may be populated from one or more data sources.
CLARiNET has an API (application programming interface). This allows software developers to interact with CLARiNET from their own application.
CLARiNET also has an OPC server (open platform communication), this allows CLARiNET to connect directly to factory automation systems, allowing control of printed data and logged information to be managed directly. The OPC server operates as a service, meaning the CLARiNET application does not need to be running for the server to be effective.
I have lost my CLARiSOFT software dongle. How do I request a replacement?
The CLARiSOFT license is held on the dongle supplied and unfortunately, we are not able to supply replacement dongles for individual licenses. However, we are happy to consider unusual circumstances and would always endeavour to work with you to ensure a new order for the software is processed quickly to get you up and running.
We do hold stock of the software in house and are able to supply on a same or next day delivery service, if required.
Please contact the After Care team on 01159 640144 to discuss your requirements or email aftersales@uk.interactivecoding.com.
When is technical support available?
Technical support is available during office hours 8.00 – 17.30, Monday to Friday by calling 01159 640144.
If support is required during the evening or weekend, customers should telephone the main office phone number above and the call will be diverted to an out of hours support service.
Where do I send a purchase order to?
Please send all purchase orders to aftersales@uk.interactivecoding.com
For all queries relating to invoices, payments and accounts, please email accounts@uk.interactivecoding.com or call 01159 640144.
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