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Clearmark creates interactive demo room customers can use remotely
Jun 29, 2020
Clearmark has created a 3D interactive replica of the demonstration room based at its head office in Nottingham. Users ...
Read full articleBPA used in packaging: Damaging for human health and to be banned by the EU?
Jul 18, 2019
Read full articleHot Foil vs Thermal Transfer Printing: Why Switch?
Apr 12, 2019
Both Thermal Transfer Overprinting (TTO) and Hot Foil Stamp apply a variety of information onto flexible packaging. Howe...
Read full articleHow longer CM500+ ribbon can help you to reduce waste and save money
Aug 29, 2018
THE WAR ON PLASTIC WASTE: CM500+ Ribbon Longer CM500+ ribbon - helping you to reduce waste and save money As a result of...
Read full articlePrinting on Flexible Packaging with Thermal Transfer Printing
Jun 01, 2018
Printing on Flexible Packaging with Thermal Transfer Printing Flexible packaging is all the rage. Most supermarket aisle...
Read full articleVideos
CLARiSUITE - Product Overview
Watch VideoICE Zodiac Hawk Thermal Transfer Overprinter - A Closer Look at iAssure
Watch VideoClearmark’s Demonstration Room for Industry-leading ICE Coding and Labelling Machines
Watch VideoICE Zodiac Hawk Thermal Transfer Overprinter - A Closer Look at CLARITY
Watch VideoGuides
Success Stories
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FAQs
Can CLARiSUITE be used with non-ICE or Videojet products?
Yes, there are other drivers available, although support for these may be limited since it is dependent on documentation and support from other manufacturers. The Zebra printer is supported as standard since its protocol is widely documented and the Zebra product is in common use.
When is technical support available?
Technical support is available during office hours 8.00 – 17.30, Monday to Friday by calling 01159 640144.
If support is required during the evening or weekend, customers should telephone the main office phone number above and the call will be diverted to an out of hours support service.
Where do I send a purchase order to?
Please send all purchase orders to aftersales@uk.interactivecoding.com
For all queries relating to invoices, payments and accounts, please email accounts@uk.interactivecoding.com or call 01159 640144.
Do you offer a replacement service whilst our printer is in for repair?
We offer rental machines for the duration of the repair and can provide a swap out service if required.
How long does a typical Zodiac repair take?
We will endeavour to evaluate all repairs within 2-3 days. A purchase order number is required before any repairs are made.
Once we have authorisation we will aim to ship the repair back within 2-3 days. We will keep in touch with you by email throughout the whole process.
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